Terms of service

1. General

This website is owned and operated by Firdaus Khichi, under the brand name Studio Arezu. Throughout the site, the terms “we”, “us”, and “our” refer to Studio Arezu. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

2. Orders & Payments

  • All products are made to order. Production begins only after successful payment.

  • Shipping timelines are outlined in our Shipping Policy.

  • We reserve the right to refuse or cancel any order at our discretion.

  • All prices are listed in the respective currency of the shipping destination and are subject to change without prior notice.

3. Exchanges & Refunds

  • We offer free exchanges in case of defective, damaged, or incorrect products.

  • Customers must contact us within 48 hours of delivery with a valid unboxing video showing the issue.

  • We do not accept returns or offer refunds unless the above conditions are met.

  • Please refer to our full [Refund & Exchange Policy] for details.

4. Shipping

  • We ship worldwide.

  • Shipping within India is free.

  • International shipping charges are calculated at checkout based on the delivery address.

  • Please refer to our full [Shipping Policy] for estimated timelines and terms.

5. Intellectual Property

All content on this website—including product designs, images, text, logos, and graphics—is the sole property of Firdaus Khichi operating under Studio Arezu and is protected by applicable intellectual property laws. Reproduction or misuse without prior written consent is strictly prohibited.

6. User Conduct

You agree not to misuse this website or its services. This includes transmitting any viruses, harmful code, or engaging in any illegal or abusive behavior on the site.

7. Limitation of Liability

Studio Arezu shall not be held liable for any indirect, incidental, or consequential damages that may arise from your use of the site or products, including but not limited to delays, damages, or loss.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising will be subject to the exclusive jurisdiction of the courts located in [Insert your city/state, e.g., Mumbai, Maharashtra].

9. Changes to Terms

Studio Arezu reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the site after changes are posted constitutes your acceptance of the revised Terms.

For any questions or clarifications, please contact us at connect.arezu.com